Welcome To
First Contact UK
Training Services Ltd
At First Contact UK Training Services Ltd, we are proud to be Teesside’s premium provider of high-quality, fully regulated training courses. We operate nationwide, delivering essential skills to individuals, schools, charities and businesses across the UK.
Book Your Course
Whether you're booking for yourself or your team, we're here to help! Get in touch with Richard at +44 7471 166559 or use the ‘Message Us’ feature at the bottom of the homepage to make an inquiry.
Our Mission is to empower people of all ages with the knowledge and practical skills needed to prepare for emergencies, enhance workplace safety, and achieve professional qualifications. Whether you're looking to develop your personal skillset, train your staff, or bring essential learning into your school, we offer flexible, engaging, and tailored programs that meet your specific needs.
Courses
Our courses are designed to equip participants with real-world, life-saving abilities and professional certifications.
Our Facility at Eston Leisure Centre in Middlesbrough boasts state-of-the-art training spaces, but we also offer the convenience of delivering our training at your chosen location anywhere in the UK.
First Aid & Medical Courses
First Contact UK offers a wide range of First Aid and Medical courses tailored to different needs and environments. Their programmes include essential training such as Emergency First Aid at Work (EFAW), Paediatric First Aid, and Basic Life Support (BLS), as well as specialised courses like Pre-Hospital Care (FREC3) and First Person on Scene. They even provide Mini Medics, a child-friendly First Aid course for ages 5-14. Whether for the workplace, home, or more advanced care, First Contact UK equips individuals of all ages with the skills and confidence to respond effectively in emergencies.
Fire Safety Courses
First Contact UK provides essential Fire Safety courses designed to equip individuals and organisations with the skills and knowledge to handle fire-related emergencies confidently. Their training programmes include Fire Safety Awareness for foundational understanding, Fire Marshal/Warden Training for designated safety leaders, and Evacuation Chair Training to assist with safe evacuations. With these comprehensive courses, First Contact UK ensures participants are well-prepared to promote and maintain safety in any setting.
Mental Health Courses
First Contact UK offers essential Mental Health Training courses to help individuals and workplaces build supportive, informed environments. Their Mental Health Awareness course provides foundational knowledge for recognising and understanding mental health challenges, while the Mental Health First Aid course equips participants with practical skills to offer immediate support and guide others towards professional help. With these courses, First Contact UK empowers people to respond to mental health needs with confidence and compassion
Security Industry Authority (SIA) Courses
First Contact UK provides specialised Security Industry Authority (SIA) courses designed to prepare individuals for successful careers in the security sector. Their SIA Door Supervisor Course and Top-Up Course offer essential training for those managing safety in licensed premises, while the SIA Close Protection Course provides advanced skills for personal security roles. Explore the full range of SIA courses to gain the certifications and expertise needed to excel in this dynamic field.
Health & Safety Courses
First Contact UK offers a range of Health & Safety courses designed to create safer, more compliant workplaces. Their General Health & Safety Awareness course provides essential knowledge for all staff, while the Manual Handling course focuses on safe lifting techniques to reduce injury risks. For those responsible for fire safety protocols, the Fire Risk Assessment course equips participants with skills to identify and manage potential hazards. Discover the full selection of Health & Safety courses to help ensure your workplace meets the highest safety standards.
Additional Emergency & Safety Training
First Contact UK provides specialised Additional Emergency & Safety Training courses for handling critical situations with expertise and coordination. Their La-I-Ls (Life Support in Critical Situations) course delivers essential life-saving skills, while the Trauma Management course equips participants to respond effectively to serious injuries. For those involved in emergency services, the Emergency Services Coordination course offers key insights into managing complex, multi-agency responses. Explore the full range of training to be prepared for any emergency scenario.
Specialised Programs
First Contact UK offers specialised programmes designed to meet unique needs in critical fields. Our Prisoner Rehabilitation Programme supports effective reintegration, while the Pre-Hospital Care course provides essential skills for those in emergency services. For organisations with specific training requirements, First Contact UK also provides Bespoke Training Solutions, creating custom courses tailored to your goals. Explore the full range of specialised programmes to find training that supports impactful, real-world results.
Collaboration with One Revolution Initiative CIC
First Contact UK, in collaboration with One Revolution Initiative CIC, is dedicated to equipping individuals and communities with life-saving skills through specialized training programs. In addition to our Sport and Education Programmes and Nature-Based Learning and Camping Experiences, we proudly introduce the Be the Lifeline initiative—our nationwide campaign to provide Lifeline Bleed Kits to high-footfall areas and locations in urgent need.
These essential kits are designed to help control severe bleeding in emergencies, potentially saving lives before professional medical help arrives. Our training center, based at Eston Leisure Centre, Middlesbrough, provides hands-on instruction on how to use these kits effectively, ensuring that more people have the confidence to act in critical situations.
We also offer the flexibility to deliver training at your chosen location anywhere across the UK. Join us in making a difference—be the lifeline in your community.
Discover our full range of courses and experience training that meets the highest standards in any setting.
One
Revolution
Initiative CIC
One Revolution Initiative CIC – Be the Lifeline
One Revolution Initiative CIC, the charitable arm of First Contact UK Training Services Ltd, is leading the charge in saving lives through our Be the Lifeline campaign. This nationwide initiative focuses on equipping communities, schools, and high-footfall areas with Lifeline Bleed Kits—critical first aid resources designed to control severe bleeding in emergencies.
By working with local councils, businesses, and community leaders, we are ensuring that life-saving equipment is readily available where it’s needed most. Alongside our specialist first aid training, we empower individuals with the knowledge and confidence to act in critical situations, turning bystanders into lifesavers.
Working with Partners
At First Contact UK Training Services, collaboration is at the heart of what we do. We work alongside reputable organisations such as Lee Valley, Redcar and Cleveland Council, Everyone Active, Kidz Konnect and many more to ensure our programs meet the highest standards of safety, education, and impact.
Our sports and outdoor programmes provide young people with valuable skills and certifications that open doors to future careers, while our Be the Lifeline initiative is equipping communities with Lifeline Bleed Kits—ensuring critical first aid resources are available in high-footfall areas. Through training and partnerships, we empower individuals to take action in emergencies and build brighter futures.
Get in Touch
Thank you for visiting First Contact UK Training Services. We are excited to be part of your training journey, and we’re here to help you gain skills that open doors to new opportunities! Contact us today to explore how we can support your training and development needs
Everyone Active
Eston Leisure Centre
Middlesbrough
North Yorkshire TS6 9AE
+44(0)7471166559
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